As a consumer, it has been fantastic to see how the grocery retail industry has evolved over the past year, making the necessary changes to keep up with the ever-changing demands their shoppers. Not only have they made great strides to improve existing store footprints, but grocery retailers are now taking a cue from their fellow retail peers and are working to make the entire shopping experience more fun, engaging, and most importantly – more convenient. Can I get a show of hands for those of you who now take advantage of either curbside pick-up or home delivery of your groceries? Chances are, the majority of you are indeed raising your hands.
Retail pricing has been in the news of late – especially in relation to making sure offers are always priced accurately. But making sure prices and promotions are correct is more demanding than it seems. Here we look at why that is and, what can be done about it.
Topics: worldwide, grocers, grocery, operations, staff, omnichannel pricing, replenishment, Customer Services, automated pricing, in-store promotions, electronic shelf label, esls, compliance, in-store efficiencies