In today’s retail narrative, one thing is clear: the customer should always be first. Retailers are doing all they can to create a customer-centric experience, deliver personalization and invest in any way to attract and keep shoppers. While this is essential to thriving in business, it’s worth asking: are employees getting left behind? Are the store investments you are making now helping to build and maintain your dream team of store associates?
European hardware store giant will replace in-store paper pricing to ensure clear and accurate pricing throughout select stores in Denmark
Ossia, an award-winning wireless power innovator, and Displaydata, the leading electronic shelf label (ESL) provider, are partnering to create ESLs that integrate Cota® Real Wireless Power technology into Displaydata’s advanced display solutions.
As a consumer, it has been fantastic to see how the grocery retail industry has evolved over the past year, making the necessary changes to keep up with the ever-changing demands their shoppers. Not only have they made great strides to improve existing store footprints, but grocery retailers are now taking a cue from their fellow retail peers and are working to make the entire shopping experience more fun, engaging, and most importantly – more convenient. Can I get a show of hands for those of you who now take advantage of either curbside pick-up or home delivery of your groceries? Chances are, the majority of you are indeed raising your hands.
As humans, we are dependent on food. There’s not much we’d be able to accomplish without the energy source provided by the assortment of carbohydrates, proteins and fats we consume on a daily basis. This necessity seems to echo in a prevalence of food everywhere we go, from the restaurants we visit to our workplaces, schools and homes, but the heaviest volume of food in our cities is typically found at the grocery stores we shop at. While these hubs are prime places to stock up on food, they are also top contributors to the worldwide problem of food waste.
Display Week 2018, hosted by SID and held in the bustling city of Los Angeles, recently wrapped up its annual international event – and it did not disappoint.
In Display Week’s words, “Display Week provides an unparalleled marketing opportunity to get before more than 7,000 electronic display design, development and engineering purchase decision-makers.” In short, this premier international event is where the electronic display industry meets to see the latest developments and network with the world’s leading display technology companies.
Yes I know, ‘phygital’ (retail) maybe just a buzzword that’s being trotted out again, but it’s having a renaissance; because the widely anticipated, and seamless merging together of physical and digital retail to better serve the customer, has a way to go. What’s more, I see an inequality in this confluence.
You only have one chance to make a first impression – the phrase is true for personal interactions, of course, but also for the relationship between you and your consumers. In an omni-channel retail environment, it is important to strategically consider every aspect of the buyer journey, creating a shopping experience that is consistent (and enjoyable!) across every channel. You want to get it right the first time.
In the last few years, a major priority for retailers has been focused on integrating their omnichannel services by allowing customers to try, buy, and return items in the mix of ways that are most convenient to them. Much of this work, of course, has been driven by technology. As we enter into a new year, many of our customers are again turning to technology to enhance their store experience.