You only have one chance to make a first impression – the phrase is true for personal interactions, of course, but also for the relationship between you and your consumers. In an omni-channel retail environment, it is important to strategically consider every aspect of the buyer journey, [...]
In the last few years, a major priority for retailers has been focused on integrating their omnichannel services by allowing customers to try, buy, and return items in the mix of ways that are most convenient to them. Much of this work, of course, has been driven by technology. As we enter into [...]
For more than 30 years, B&H Photo Video has been the “go-to” place for the best prices and service for photographic, audio, video, computer and home entertainment. In fact, its New York superstore is the largest non-chain photo and video equipment store in the US.
One of the reasons online sales continue to grow is that the shopping experience is becoming ever quicker and easier. What’s more, prices and promos can be changed at a click to capitalise on sales trends. And new ways are emerging for retailers to use the data they hold on shoppers to better [...]
After an exciting 2017, we couldn’t wait to get 2018 started. As is the case every January, there’s no better way to kick off the new year than with NRF Retail’s Big Show. At this year’s conference, we saw plenty of amazing technology and had an incredible time meeting new people and showing off [...]
Throughout history we’ve seen plenty of blockbuster rivalries in business that have changed the course of various industries. Over the past decade, the clash of the eCommerce and brick & mortar “dynasties” to gain consumer interest has certainly been one for the record books. However, while some [...]
When it comes to the retail industry, we can all agree on the importance of ensuring customers are able to get what they want, when they want it – a goal that is critical in this day in age. Looking at the name, it’s clear that convenience retail stores have always strived for this exact goal. [...]